We want you to be fully satisfied with your purchase.
In accordance with EU consumer law, you may return your order within 14 days of delivery.
Conditions for returns
- Items must be unused, in their original condition, and in the original packaging.
- Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.
Refunds
Once the returned items have been received and inspected, we will notify you by email.
If approved, the refund will be issued to the original payment method within a few business days.
Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at
info@redivivi.eu, including photos of the issue.
We will resolve the matter promptly.
Contact
For any questions regarding returns or refunds, please contact us at:
info@redivivi.eu